Jamshedpur : Tata Steel is at the forefront of technological transformation through the integration of Artificial Intelligence (AI) and Industry 4.0 technologies.
In the last 5-6 years, the company has built over 550 AI models for enhancing Yield, Energy, Throughput, Quality and Productivity, stakeholder experience, safety, and sustainability.
The company has invested significantly in cutting-edge generative AI platforms which are now powering automated insights, conversational interfaces, and addressing hard-to-solve use cases by combining the abilities of conventional (mathematical) AI with the creative capacities of Generative AI.
Jayanta Banerjee, Chief Information Officer, Tata Steel, said: “At Tata Steel, we approach AI and tech with a sense of realism, contextualising every AI initiative to our specific business needs and long-term goals. Technology should serve the business, not the other way around, so our tech investments are always tied to clear business KPIs and the tangible value they bring. A crucial part of this strategy is our focus on data. We have prioritised data management, ensuring our AI solutions can truly unlock value. As business models evolve and the future is reimagined, we believe AI should be viewed as a strategic enabler that thrives within a clear, value-driven framework.”
AI applications are enhancing safety on the shop floor, where real-time detection systems monitor potential hazards, including missing personal protective equipment (PPE) and unsafe practices like improper handrail use, spills, and deviations from standard operating procedures to proactively address risks. AI further analyses safety observations logged in the system, identifying patterns to predict potential safety incidents, allowing for proactive risk identification and mitigation. This proactive approach creates a safer work environment and minimizes risks.
Predictive models also support maintenance, assessing equipment health to preempt failures and reduce unplanned downtime, while AI-based defect detection ensures the highest quality standards at CRM facilities.
Tata Steel’s AI-driven insights and hyper-personalised interactions reinforce customer experience, leveraging data to better align offerings with their needs. On the operational front, digital tools streamline supply chain logistics, enhance energy management, and enabling remote operations—driving improvements in decision-making, responsiveness, and overall productivity.
Furthermore, Tata Steel is implementing Enterprise Gen AI, which empowers employees to securely query organisational data and access information and insights quickly and efficiently. This platform, fuelled by millions of Gen AI tokens, represents a major advancement in knowledge sharing and decision-making. A case in point is a new Gen AI-based maintenance troubleshooting assistant that provides shop floor managers with real-time insights and provides corrective action support, minimising downtime and maximising operational efficiency.
By focusing on AI’s practical applications, Tata Steel continues to redefine the industry with initiatives that combine operational excellence, enabling agile and accurate human decision making.
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